FAQ — Str8Sync | AI Systems for Local Service Businesses

Str8Sync — Frequently Asked Questions

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Everything you want to know about AI employees, marketing automation, how we build, pricing, and what makes Str8Sync different from every other agency pitching you right now.

An AI employee is a software system that handles customer conversations, appointment bookings, lead qualification, and follow-up automatically — 24 hours a day, 7 days a week. Unlike a basic chatbot, a properly built AI employee understands context, responds naturally, and takes real actions like booking a call or routing a hot lead to your phone. Str8Sync deploys one AI agent per client that handles both chat and voice channels so your business never misses a lead, even when you're on a job.
Chat and Voice are two channels handled by the same AI agent. AI Chat handles conversations through your website widget or SMS — it reads messages and replies in real time. AI Voice handles inbound phone calls — it answers, qualifies the caller, and can book appointments without you picking up. One agent, both channels. The agent is included in all Full Build plans (Foundation, Branded, Signature) and available as a separate add-on product for Protégé clients or businesses with an existing site.
The AI Add-On starts with a $150 one-time activation fee, then you choose your usage tier:

AI Add-On (Pay-As-You-Go) — $100/month base + usage billed at GHL platform rates. No markup. Covers chat and voice on one agent.

AI Add-On Pro (Flat Rate) — $200/month per agent. Includes 1,000 AI responses, 100 voice minutes, unlimited Reviews AI, unlimited Content AI, and 100 Prompt Optimizer minutes.

For Full Build plans (Foundation, Branded, Signature), the AI agent is already included — no separate activation fee. Add-On Pro is +$200/month on Foundation. Included in Branded at no extra charge. On Signature, it's fully baked in at +$100/month per agent — half the standard rate.
✦ Active Promotion
Yes. Str8Sync is currently offering a 30-day free trial of AI Unlimited (Add-On Pro) for new plan clients. The $150 activation fee is waived, and the $200/month flat rate doesn't begin until Day 31.

How to claim it: This offer is activated during your onboarding call — it's not self-serve. It's available exclusively with new Str8Sync plan purchases (Protégé, Foundation, Branded, or Signature). Standalone AI Add-On purchases and external platform add-ons are excluded.

Cancel at least 7 days before Day 31 to avoid the first charge.
Marketing automation is software that sends the right message to the right person at the right time — without you doing it manually. For local service businesses, this means automatic follow-up texts after a form submission, appointment reminders that reduce no-shows, and re-engagement sequences for leads who went cold. If you're losing leads because you can't follow up fast enough, or spending hours on tasks a system could handle in seconds, you need automation.
Str8Sync builds complete lead generation and automation systems: a high-converting website, one AI agent covering both chat and voice channels, automated follow-up sequences, appointment booking infrastructure, and a CRM pipeline — all configured and deployed for you. We don't hand you a template and a tutorial. We build the system, wire everything together, and hand you a machine that works. Our focus is local service businesses: contractors, cleaners, restaurants, and any operation that needs to capture and convert leads consistently.
Protégé clients go live within 24 hours of setup completion. Full Build timelines depend on plan tier and complexity — Foundation builds typically deploy within 1–2 weeks. Because Str8Sync uses an AI-augmented workflow, we move significantly faster than traditional agencies without sacrificing design quality. Your onboarding call sets the timeline and confirms all deliverables before we begin.
Str8Sync specializes in local service businesses — contractors, HVAC companies, cleaning services, restaurants, and similar operations that rely on consistent lead flow and can't afford to miss calls or lose prospects to slow follow-up. We are not a generalist agency. Deep specialization means faster builds, better results, and systems designed for how your customers actually behave.
Yes. Str8Sync is based in Chicago but serves local service businesses nationwide. Every system we build is fully remote — onboarding, design, and deployment all happen without requiring an in-person meeting. If you run a local service business anywhere in the United States and need a real AI system, not just a template, we can build it.
Protégé is Str8Sync's entry plan — $150 one-time setup fee plus $97/month (or $79/month billed annually). It's a website-first plan designed for business owners who want to get into a real system fast without a large upfront investment. You get your own dedicated GHL sub-account, a mobile-optimized website live within 24 hours, a free domain and SSL for year one, lead capture wired into a CRM pipeline, automated lead notifications, a review request workflow, a monthly performance report, and a 30-minute Lex onboarding call. System caps: 250 contacts, 1 seat, 1 pipeline, 3 workflows. No AI agent is included — the AI Add-On is a separate product available to Protégé clients.
Full Build plans include a fully custom website build, one AI agent configured for both Chat and Voice channels, lead follow-up sequences via SMS and email, a client-facing booking calendar, CRM pipeline buildout, and a 60-minute onboarding session. Free domain and SSL are included for year one. Monthly billing begins on Day 31 — you're not charged monthly until your system is live.

PlanSetupMonthlyAnnualYou Save
Foundation$1,500$300/mo$250/mo$600/yr
Branded$2,500$400/mo$333/mo$800/yr
Signature$4,000$500/mo$417/mo$1,000/yr

Compare all plans →
Yes. All Str8Sync plans offer annual billing — pay for 10 months, get 12. Annual billing follows the same schedule as standard plans: Protégé starts at activation, Full Build plans start Day 31.

PlanMonthlyAnnual RateAnnual TotalYou Save
Protégé$97/mo$79/mo$948/yr$216
Foundation$300/mo$250/mo$3,000/yr$600
Branded$400/mo$333/mo$4,000/yr$800
Signature$500/mo$417/mo$5,000/yr$1,000

Setup fees are the same regardless of billing cycle. The AI Trial Promo does not apply to annual plans — the annual discount is the offer. You can switch to monthly at any time; unused months convert to Str8Sync account credit upon request.
Every Str8Sync plan includes a free domain and SSL certificate for year one, capped at $20/year. Str8Sync procures and configures the domain for you. If the domain you want costs more than $20, you can pay the difference or bring your own — connection is included in the setup fee either way. Starting in year two, you assume the domain renewal cost, which is typically $15–20 per year. No surprise fees.
GHL (GoHighLevel) is the CRM and automation platform powering your Str8Sync system. Every paying client — starting with Protégé — gets their own dedicated sub-account with their own login. This is your system, not a shared instance. Your contacts, pipelines, automations, and website all live inside your sub-account. Str8Sync manages the agency-level account, but your data is yours. If you upgrade from Protégé to a Full Build plan, your sub-account and everything in it carries forward.
Str8Sync does not lock you into long-term contracts. Monthly plans are billed month-to-month and can be cancelled with 30 days written notice to [email protected]. You will be billed for any subscription cycle that begins within the 30-day notice window. Full Build plans include a 30-day build window before monthly billing begins.

Annual plans: You may switch to standard monthly billing at any time. Annual savings no longer apply once you downgrade. No refund is issued on the annual payment already processed — unused months convert to Str8Sync account credit upon request.

Setup fees are non-refundable once work begins. Full terms at str8sync.com/terms-and-conditions.
Yes — and that's a feature, not a shortcut. Str8Sync uses AI tools to accelerate development without replacing design judgment. Every site is directed by a human with 15 years of web development experience and 10 years working in professional design. AI handles speed. The human handles craft, brand instincts, and quality control. The result is a site that moves fast and looks like something a seasoned designer built — because one did.
No. Every Str8Sync build uses your actual brand assets — your logo, your colors, your photos, your services. The design is directed by a human with deep experience in visual identity and web craft. AI tools accelerate the process; they don't make the decisions. The builds are custom, not templated, and the difference shows in the details.
AI tools like website builders or chatbot platforms require you to learn, configure, and manage them yourself. An AI-powered agency deploys those tools for you — fully configured, integrated, and optimized — so you never have to touch the backend. You get the results without the learning curve. The agency brings the expertise; the AI brings the scale. Together, you get a system that would take most businesses months to build on their own.
Yes. Str8Sync is a boutique operation — not a faceless agency with an account manager and an offshore team. When you work with Str8Sync, you work directly with the founder: a web developer and designer with 15 years of hands-on experience. You get direct communication, real accountability, and work done by someone invested in the outcome. Lex, our AI team member, handles real-time communication and lead intake — the builds are always human-directed.
Traditional agencies charge $2,000–$5,000 per month for strategy decks, monthly reports, and meetings. Str8Sync builds infrastructure — a system that runs your lead generation and follow-up automatically, without bloated retainers for work you can never see. We are a small, specialized studio run by a founder with 15 years of web development experience and a decade in professional design. You get senior-level craft at a fraction of traditional agency pricing, with AI speed built into every deliverable.
Done For You
We build it, deploy it, and run it. No templates dropped in your inbox, no tutorial to follow.
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AI From Day One
AI isn't an upsell after the site is live. It's built into the foundation of every system we deliver.
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One Vertical, Done Right
We don't work with everyone. Deep specialization in local service businesses means faster builds and better results.
Lex Is the Product
Our AI team member is a live demonstration of what we deploy for clients. You experience the product before you buy it.
🛠
Senior Craft
15 years web development. 10 years professional design. Not a kid with a platform account.
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Entry at $150 + $97/mo
No $3,000 discovery engagement. Start with Protégé and scale when you're ready.

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